#1 BPO IN ALBANIA
Revolutionize the way you connect with your clients
Elevate sales and stay ahead in the competitive market by being among the first to benefit from our game-changing solutions.
Customer Data Platform
Elevate your brand with our outsourcing magic
Explore our diverse industry solutions, meticulously crafted to meet the unique demands.
Call center (inbound/outbound)
Live chat support
Email support
Technical support (Help desk)
Data entry and data processing
Invoice and billing management
Payroll and HR administration
Document digitization
IT help desk outsourcing
Software and app support
System maintenance and monitoring
Cloud and network management
Clients Served
Customer Satisfaction
Engagement Increase
Time Saved
Marketing Solutions
Drive more sales,
analyze performance
From lead generation to conversion, our app covers every aspect of your marketing journey.
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Data analytics
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Website design
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Event marketing
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Brand strategy
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Content creation
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PPC advertising


Our strongest suits.
Here are 6 core services Orsol BPO can offer as a leading BPO company:
Smart Outsourcing Solutions That Save Time, Cut Costs, and Drive Growth.
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Customer Support Services
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Technical Help Desk
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Back Office Support
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Virtual Assistant Services
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Lead Generation & Sales Support
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IT & Network Support
Customer Testimonials
Hear from our satisfied customers
The best way to showcase our commitment is through the experiences and stories of those who have partnered with us.
The A/B testing helped us refine our email campaigns, resulting in a huge increase in open rates.

Frederic Hill
Founder & CEO
Increase in email campaign ad awareness in the first month
Our sales department soared within the first month of using Orsol BPO services.

Safaa Sampson
Account Executive
New sales in the last 4 months
This company allowed us to increase our lead generation, leading to a rise in conversions.

Brendan Buck
Marketing Manager
Increase in paid bookings vs last year
BPO Management
The main problems we solve as a BPO Company.
Here are the three main problems Orsol BPO solves for businesses:
We reduce labor, infrastructure, and overhead expenses by providing cost-effective outsourced teams—without compromising quality.
Many companies lack the internal resources or skillsets to scale efficiently. We fill that gap with trained professionals across customer service, admin, and tech roles.
By handling routine and repetitive tasks, we free up internal teams to concentrate on growth, innovation, and strategic goals.

Flexible Pricing
Flexible pricing plans. Any scale.
Whether you're an individual, a small team, or a growing enterprise, we have a plan that aligns perfectly with your goals.
Personal
Protect your data with best-in-class security, and compliance and fine-tune with granular controls.
Professional
Get set up for success with advanced support and services, extend your instance and unify your data.
Enterprise
Protect your data with security, and compliance and fine-tune operations with granular controls.
Personal
Protect your data with best-in-class security, and compliance and fine-tune with granular controls.
Professional
Get set up for success with advanced support and services, extend your instance and unify your data.
Enterprise
Protect your data with security, and compliance and fine-tune operations with granular controls.
Latest News
News and stories center
Explore insightful content that keeps you ahead of the curve to the pulse of what's happening.
The #1 Business Support Services in Durrës
Looking to outsource in Durrës? Orsol BPO is your trusted partner for business process outsourcing, marketing, web design, and back-office support.
Marketing & Web Design Services in Albania – Orsol BPO
Orsol BPO now offers full-scale marketing and web design services in Albania in collaboration with UPWeb Services. Learn how this partnership helps your business grow online.
Why We Chose UPWeb Services: #1 Website Designer in Durres, Albania
We’re proud to have partnered with UPWeb Services, the #1 website designer in Durrës, Albania. Their creativity and SEO expertise helped shape Orsol BPO’s digital identity.
Launch Today
Ready to elevate your game?
Start your 7-day free trial today.
Experience the ease of automation, the power of analytics, and the impact of seamless integration. Your journey begins now!